Reduced costs, enhance customer experience and lower operational risks

Help automate the mundane tasks & activities in various business processes by training the robotic agents. Eg. Payroll processing, Helpdesk tickets processing, Statement reconciliation, Onboarding, etc.

"Robotic Process Automation (or RPA) is a rapidly emerging technology that will fundamentally change how SSCs (Shared Service Centre's) operate, slashing the effort for routine tasks and enabling advanced cognitive applications that augment or replace human judgment in knowledge-based processes"

-- Deloitte 2017 global shared services survey